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BoomCare is our fully managed services for AV maintenance and support, created to keep your AV systems reliable, responsive and ready for whatever the day brings.

Whether you’re running critical meeting spaces, hybrid collaboration tools, or large-scale displays, BoomCare gives you the confidence that your technology is in expert hands.

We offer more than break-fix support. BoomCare combines proactive care, structured asset management, and responsive service to ensure your AV investments continue to deliver long-term value and performance.

Our Approach: Proactive Care. Responsive Support.

We believe the best support starts long before something goes wrong. BoomCare is designed to prevent downtime, simplify issue resolution, and give you complete visibility over your AV estate.

Our service includes:

  • Scheduled health checks and preventative maintenance
  • Remote diagnostics and phone support
  • On-site engineering response when needed
  • Warranty and lifecycle management
  • Optional extended warranties and enhanced SLAs

Every BoomCare agreement is tailored to your environment and operational needs.

About BoomCare

What’s Included with BoomCare?

BoomCare plans are flexible, transparent and built around the way you work. Key features include:

Tiered Service Levels

Choose from a range of service levels based on your response time, business impact, and budget.

Preventative Maintenance

Regular check-ups to ensure everything’s working as it should — before problems arise.

Remote & On-Site Support

Fast access to our support team, with site visits arranged as needed.

Asset Tracking & Reporting

Up-to-date records of your AV systems, performance history, and maintenance actions.

Expert Repairs & Loan Equipment

Experienced engineers and temporary replacements keep you running even during complex repairs.

Why BoomCare

  • Backed by 30+ years of AV experience
  • Delivered by real people, not call centres
  • Designed around clarity, flexibility, and value
  • Supported by our full BoomTeam of engineers and advisors

Whether your spaces are simple or sophisticated, BoomCare ensures they keep working, without the worry.

Let’s Keep Things Running Smoothly

Talk to us about a BoomCare plan that fits your business, your systems and your people.

Let’s Talk